What SMBs ask us.
What happens during the free consultation?
In 30 minutes, a founder reviews one recurring workflow with you, assesses whether it looks suitable for automation, and explains the most sensible next step. No presentation is required, and there is no obligation.
Why is the audit paid when others offer it for free?
A 30-minute "free audit" is a sales call. Ours is a two-week engagement: we map your real processes, quantify the losses — and, with the Full Audit, deliver a working prototype. It's genuine engineering work — and if a qualifying Build begins within 60 days, the Full Audit fee is credited in full. If you're hesitating, start with a free 30-minute consultation: we'll tell you honestly whether an audit is worth it.
Do we have to proceed with a Build?
No. The Audit is a decision-ready deliverable of its own. Build and Managed Support are optional, and their scope and pricing are confirmed separately before either stage begins.
What does the results commitment cover?
The commitment applies only to a Build whose signed agreement defines a measurable target. The target, baseline, measurement method, client dependencies, acceptance period, and remediation are written into that agreement. If the process or dependencies change, the target is adjusted together in writing. Audit outputs remain estimates; separately, if a qualifying Build begins within 60 days, the Full Audit fee is credited in full toward it.
Will my data remain confidential and secure?
Data handling depends on the selected architecture. Before implementation, we document where data flows, which third-party providers process it, and what access each automation requires. Automations receive only the permissions they need, and your data remains your property. We design around your confidentiality obligations, including Quebec's Law 25 where applicable.
Do we need to replace our current software?
Rarely. We start from your existing tools (accounting, CRM, ERP, spreadsheets) and make them talk to each other. If an off-the-shelf tool already does the job, we configure it rather than reinvent it. We only build custom where it creates real value.
Am I locked in?
Build ownership, source access, credentials, documentation, and handover are defined in the signed agreement. We favour open standards and client-controlled accounts.
How long before we see results?
The Audit delivers a quantified plan in two weeks. Build timing depends on the selected scope and dependencies.
What happens if an automation stops working?
Managed Support can cover monitoring, alerts, incident handling, maintenance, and agreed improvements based on confirmed flow scope.
Find out whether an Audit is worth it.
In 30 minutes, we will review one workflow, tell you whether it looks suitable for automation, and explain the most sensible next step. If an Audit is not justified, we will say so.
No obligation. Directly with a founder.